Mercedes-Benz Roadside Assistance. Comprehensive first-hand help.

Mercedes-Benz Service Hotline

Just give us a call and we'll take care of it. You can reach our experts at any hour, every day of the week. We will help you personally so that you can remain mobile without stress.

Mercedes-Benz Service24h – brings you back on course by day or night.

Every Mercedes-Benz maintained at DIMO is backed by a wide range of exclusive Aftersales services, ensuring that your Mercedes-Benz brings you a lifetime of happiness.

DIMO's Mercedes-Benz Service24h offers you a lifetime assurance of carefree driving, However, life's little surprises tend to occur when you least expect it. Thus if you should ever require assistance with your 'Star', you can rest assured that the Mercedes-Benz Service24h Roadside Assistance team will be there for you around the clock, 365 days a year. DIMO's technical specialists are always contactable on +94 772 44 97 97.
Even though it's very rare for a Mercedes-Benz to break down, DIMO always assures you of one thing-their team will do their utmost so that you will soon be mobile.


On-Site Repairs

In the most unfortunate situation of a breakdown, DIMO’s Mercedes-Benz Service24h team is geared to carry out On-Site repairs depending on the severity, with the use of Mercedes-Benz AG recommended Special Tools & Equipment.

Vehicle Towing

If you’re involved in a breakdown or an accident, Mercedes-Benz Service24h Roadside Assistance will arrange towing facilities to DIMO 800 at no charge, and if your vehicle has sustained damage, DIMO is geared to take up the body & paint repair as per the Mercedes-Benz AG guidelines.

Service Hotline.

Always available for you by phone: + 94 772 44 97 97.

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Safety & Comfort Find everything from the ideal carrier system to that special extra. Perfection is the goal. That’s why accessories should also be a perfect match for your Mercedes model. With our selection of products for safety and comfort, our carrier systems, the car charging infrastructure or even the styling extras, you can be sure: you get the quality you are used to, perfectly matched to your star.
Service Hotline. Always available for you by phone: + XX XXXXX/. Button
SOS button. The SOS button is located at the overhead control panel of your vehicle. Button
Mercedes me connect. Assistance at the touch of a button: the Mercedes me button in your vehicle's phone book or in the overhead control panel directly connects you to one of our call centre. Button